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You buy a new toaster. It sparks on the third use. The shop says "no refunds." You wonder if that's legal. Or you book a holiday package online, and the advertised inclusions mysteriously disappear at checkout. Sound familiar? Everyday Australians face confusing fine print, pushy sales tactics, and businesses that dodge responsibility. But you have more power than you think.…
You've opened your letterbox to find a speeding ticket. Your stomach sinks. But before you reach for your wallet, pause. You have options beyond simply paying up. Understanding whether and…
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