Australian citizen lodging a formal complaint with an Ombudsman officer in a government office
Legal

How Can You Make a Complaint to an Ombudsman in Australia?

Your energy bill has doubled overnight with no explanation. You've called the provider three times, spent hours on hold, and received conflicting information each time. The complaint you lodged weeks ago went nowhere. You're frustrated, out of pocket, and don't know where to turn next. This is exactly when an ombudsman can help. Ombudsmen are independent, impartial dispute resolution bodies…

By Amanda Foster

Editor's Pick

Suburban Australian home with flood and bushfire risk indicators, illustrating rising home insurance costs due to natural disasters.
Insurance

How Natural Disasters Are Changing Home Insurance Premiums in Australia

Natural disasters are driving sharp premium increases across Australia, with flood-prone properties seeing rises up to 50%. Insurers face higher claims costs from extreme weather—$2.19 billion in 2023-24 alone. High-risk homeowners need…

By Jennifer Walsh

Business and Crypto

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Australian employee checking annual leave dates on a calendar at work
Legal

How Much Annual Leave Are You Entitled To in Australia?

Taking time off work isn't just a luxury—it's your legal right. Yet many Australian employees remain unsure about exactly how much annual leave they're entitled to, how it accumulates, or…

By Amanda Foster

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